Really good steamed sandwiches. Definitely love the sweet and sassy meatball sandwich. No problems with this location. I come here with a lot of co-workers and 95% of them like the food. I would have liked the chicken and bacon sandwich if there wasn't shaved chicken and for firehouse to have there own chips instead of the same selection of subway.
(5)
Jessica S.
I absolutely love Firehouse Subs. Such a flavorful and filling experience every time we go. The Firehouse Subs in Council Bluffs is quite exceptional from what I hear. Even though there is a Firehouse Subs across the river in Nebraska, I've heard people (from Offut) saying they'll only come to the one in Council Bluffs. It's just that good. Being the simple girl I am, I always get the turkey bacon ranch on wheat. It bursts with flavor, and the meat is always super flavorful. My husband, along with everyone else it seems prefers their famous brisket. Another plus is that they have anywhere from 20-30 different sauces, all rated on a heat index from 1-10, Sriracha being a 6. Our experience has been very pleasant every time. I will say that our average wait time for entering to exiting is about 15 minutes, which can get a little long, figuring there's really no place to sit and wait without taking up a seat. It's usually busy, and the staff is mostly pleasant. The last time we went, the staff member taking our order was a little rude. She seemed tired, overwhelmed, and was very short with us. Very different than the other employees. Overall, I'd have to say that I look forward eating at Firehouse. It has become a regular joint for my husband and me. Firehouse donates thousands of dollars to public safety organization. What a great idea to give back! As a teacher, I love seeing establishments donating 15% (!!!!!!) of their profit back to education. Stop into Firehouse on your birthday without signing up prior and enjoy a free sub!
(4)
Dan C.
I'd been here once when it first opened but Anne hadn't so when the friendly greeter asked if we'd been here I played dumb (comes naturally for me). She made recommendations and showed us through the whole order at the counter thing (reason for no 5th star) and stopped to check and see how we liked our New York Steamers a couple times. The place was very busy at 1 PM on Saturday and despite that fact the service was quick, friendly and personal. The sandwich was first rate, just the right size and tasty as promised. Crispy, cold Dill Pickle slice on the side, what's not to like? Streamline the ordering process and it'd be 5 stars all the way!
(4)
Food G.
The sandwich was good, but it took 18 minutes to get my sandwich, 3 managers on duty not a one said sorry for the wait or anything. Not worth the wait
(3)
Bobby B.
By far my favorite sub shop around. The Italian is my go-to sandwich! The cheddar beef brisket is also very good. The meat and cheese are steamed, which is what sets this place apart. The buns are toasted and then when everything is put together, be prepared for one of the best sandwiches you've ever had. I've never had a bad guest experience at Firehouse.
(5)
D. H.
Closed early. Claimed they ran out of food while conveniently out on a smoke break. Drove miles to get there before 9pm to hear that junk.
(1)
Jeremy L.
Good Sunday lunch after a night out! Meatball Sub = 3.5 stars Hook and Ladder = 4.5 stars Last meal to the end of a great weekend. Everyone crawled out of bed and found our way to this sub shop. The place was crowded, but we found a table and soaked up some of the alcohol from the night before. Something different from Subway and Quizno's.
(4)
Fly_Gu Y.
Definitely a cut above the rest of the sub shops I've tried in the Omaha area. Firehouse Subs gets 4 stars for simplicity, fast, and friendly service. The quality is what you would expect from a sandwich shop.....much better than Subway, slightly better than Jimmy Johns and Quiznos, and a notch below Wich Which.
(4)
Jamie F.
For a fastfood chain sandwich shop, this is as good as I've had! I've had the Pork and slaw sandwich and the Meatball Sub, and both were very good. The Pork and Slaw is a mess but it's the best. The dining room could be bigger as this place is always busy during lunch and there are people standing everwhere. They need a better defined "line" to stand in that is out of the way of the soda machine and bathroom hall. The firefighting theme is fine, whatever, just go for the food! The cost is higher than a Subway or Blimpie, but well worth it if you have a little time to enjoy a great lunch.
(5)
Erica M.
Literally, as good as it gets! I am not a sandwich person, AT ALL! But my co-worker twisted my arm into trying this place. Let me tell you... Hands down best place to eat in town! See, I am a Boxer's BBq fan but besides it being way across town for me, it has become lackluster with it's seating and with it's staff. This place is awesome! Every sandwich I have tried, has been nothing short of ridiculously good. I have to refrain myself from eating here every day for lunch. The staff are friendly, the atmosphere is great and the food tops the charts!
(5)
Casey L.
Great subs. Love the number 3. All at a great price
(5)
Kurt S.
Firehouse Subs is a great sub joint. Right when you walk in, you are greeted with about 5 'Hello, welcome to Firehouse', which is always nice. I get the Brisket sandwich every time I go, and let me tell you, it is the best brisket sandwich around; even better than some of the BBQ joins in the area. Firehouse's brisket is slow cooked for about 16 hours every day. And you can tell by the tenderness and flavor. AND they have about 30 hot sauces that you can try, ranging in heat from 1 to 10, 10 being freaking hot. I always try about 3 different hot sauces while I'm there. This is one the features of the place that I like the most, besides their food of course. I've been to Firehouse about a dozen times and will definitely be going back soon. Actually, I am craving some juicy, flavorful brisket right now. Looks like I know what I'm eating for dinner tonight!
(4)
Todd J.
USDA Choice beef brisket smoked for 10+ hours.....need I say more?? So I ordered the bbq cheddar beef brisket sub. The brisket was to die for. Inside the restaraunt there are over a hundred different Hot sauces to choose from. My wife ordered the club on a sub and she was very impressed. We both agree that this is the best Sub shop in the area. Light years ahead of blimpie, Jimmy Johns, or any of the local overpriced sandwich shops. Firehouse prices are very reasonable considering the quality. They also have the Coke freestyle machine which is a plus.
(4)
Matt M.
Finally got around to trying Firehouse - it's decent but I am not going to rush back anytime soon. I tried the Smokehouse brisket cheddar and the New York steamer. The smokehouse brisket and cheddar is just your basic thinly sliced beef with bbq and cheese - not very impressive. The New York steamer with corned beef and pastrami was pretty good . Like I said these sandwiches are fine and definitely a cut above Pepperjax but nothing earth shattering here.
(3)
Alyssa M.
I enjoy this place. The mest is fresh. The decor is cute. I first went to one in Gambrills, MD and had no clue that it was a franchise until I saw one here. I broke my neck (figuratively) to come to this location. Great!!! Yum!!!
(4)
Windy R.
Very good! We had the firehouse club and it was very good, toasted just right with a great mustard. They were also really fast and friendly. Yummy and pleasant.
(5)
Holly F.
Love the food the #6 is amaze-balls I can't believe we haven't been here before we will definitely return! Super easy to order, staff is awesome and friendly! Very reasonable prices and the food seriously amazing.
(5)
Jason M.
Not much different than a Quiznos. The menu is a little on the small size, but the do have a huge selection of hot sauce. There really want anything wrong here, but there wasn't anything memorable either. Staff was awesome, very friendly. It was just so so for cleanliness. Be sure to "round up" your tab and the proceeds go towards a charitable cause.
(3)
Lianna N.
This place is OK. To me they're all the same (not in taste but in my enthusiasm towards them). Subway..Quizno,..firehouse..JimmyJohns..etc. One thing that made this chain stand out to me was the personality of the staff members. I got greeted with a good amount of "hi and hellos" as I walked into the door. I saw staff members walking around asking people how they were doing. They also have a wall of over 30 sauces that you can add to your sandwich which makes this place a little more unique in the sea of sandwich fast food shops. Also, they had TVs on with the football games and the cool modern mix it soda machines.
(3)
Don M.
LOVE Firehouse Subs. This is the first time I have been to this particular store. We arrived at 11:15am and it was already busy. So we had a little bit of a wait. The sandwiches came out in decent time and they were all delicious. Overall a pleasant experience.
(4)
Paige T.
I'm one of those people who get the same sandwich every sandwich place I go to. At Firehouse, I can never decide which sandwich to get. All of them are delicious! I never have to worry about not liking a new sandwich. The Coca-Cola Freestyle is awesome too! So many drink choices. The first time at Firehouse will not be your last.
(5)
Sorry, we don't have Q&A for this restaurant.
Sorry, No Coupons available for this restaurant.
Address :3815 Metro Dr.,Ste 200
Council Bluffs, IA, 51501
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : No Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : Yes Wi-Fi : No Has TV : Yes Dogs Allowed : No Waiter Service : No Drive-Thru : No Caters : Yes
Kevin M.
Really good steamed sandwiches. Definitely love the sweet and sassy meatball sandwich. No problems with this location. I come here with a lot of co-workers and 95% of them like the food. I would have liked the chicken and bacon sandwich if there wasn't shaved chicken and for firehouse to have there own chips instead of the same selection of subway.
(5)Jessica S.
I absolutely love Firehouse Subs. Such a flavorful and filling experience every time we go. The Firehouse Subs in Council Bluffs is quite exceptional from what I hear. Even though there is a Firehouse Subs across the river in Nebraska, I've heard people (from Offut) saying they'll only come to the one in Council Bluffs. It's just that good. Being the simple girl I am, I always get the turkey bacon ranch on wheat. It bursts with flavor, and the meat is always super flavorful. My husband, along with everyone else it seems prefers their famous brisket. Another plus is that they have anywhere from 20-30 different sauces, all rated on a heat index from 1-10, Sriracha being a 6. Our experience has been very pleasant every time. I will say that our average wait time for entering to exiting is about 15 minutes, which can get a little long, figuring there's really no place to sit and wait without taking up a seat. It's usually busy, and the staff is mostly pleasant. The last time we went, the staff member taking our order was a little rude. She seemed tired, overwhelmed, and was very short with us. Very different than the other employees. Overall, I'd have to say that I look forward eating at Firehouse. It has become a regular joint for my husband and me. Firehouse donates thousands of dollars to public safety organization. What a great idea to give back! As a teacher, I love seeing establishments donating 15% (!!!!!!) of their profit back to education. Stop into Firehouse on your birthday without signing up prior and enjoy a free sub!
(4)Dan C.
I'd been here once when it first opened but Anne hadn't so when the friendly greeter asked if we'd been here I played dumb (comes naturally for me). She made recommendations and showed us through the whole order at the counter thing (reason for no 5th star) and stopped to check and see how we liked our New York Steamers a couple times. The place was very busy at 1 PM on Saturday and despite that fact the service was quick, friendly and personal. The sandwich was first rate, just the right size and tasty as promised. Crispy, cold Dill Pickle slice on the side, what's not to like? Streamline the ordering process and it'd be 5 stars all the way!
(4)Food G.
The sandwich was good, but it took 18 minutes to get my sandwich, 3 managers on duty not a one said sorry for the wait or anything. Not worth the wait
(3)Bobby B.
By far my favorite sub shop around. The Italian is my go-to sandwich! The cheddar beef brisket is also very good. The meat and cheese are steamed, which is what sets this place apart. The buns are toasted and then when everything is put together, be prepared for one of the best sandwiches you've ever had. I've never had a bad guest experience at Firehouse.
(5)D. H.
Closed early. Claimed they ran out of food while conveniently out on a smoke break. Drove miles to get there before 9pm to hear that junk.
(1)Jeremy L.
Good Sunday lunch after a night out! Meatball Sub = 3.5 stars Hook and Ladder = 4.5 stars Last meal to the end of a great weekend. Everyone crawled out of bed and found our way to this sub shop. The place was crowded, but we found a table and soaked up some of the alcohol from the night before. Something different from Subway and Quizno's.
(4)Fly_Gu Y.
Definitely a cut above the rest of the sub shops I've tried in the Omaha area. Firehouse Subs gets 4 stars for simplicity, fast, and friendly service. The quality is what you would expect from a sandwich shop.....much better than Subway, slightly better than Jimmy Johns and Quiznos, and a notch below Wich Which.
(4)Jamie F.
For a fastfood chain sandwich shop, this is as good as I've had! I've had the Pork and slaw sandwich and the Meatball Sub, and both were very good. The Pork and Slaw is a mess but it's the best. The dining room could be bigger as this place is always busy during lunch and there are people standing everwhere. They need a better defined "line" to stand in that is out of the way of the soda machine and bathroom hall. The firefighting theme is fine, whatever, just go for the food! The cost is higher than a Subway or Blimpie, but well worth it if you have a little time to enjoy a great lunch.
(5)Erica M.
Literally, as good as it gets! I am not a sandwich person, AT ALL! But my co-worker twisted my arm into trying this place. Let me tell you... Hands down best place to eat in town! See, I am a Boxer's BBq fan but besides it being way across town for me, it has become lackluster with it's seating and with it's staff. This place is awesome! Every sandwich I have tried, has been nothing short of ridiculously good. I have to refrain myself from eating here every day for lunch. The staff are friendly, the atmosphere is great and the food tops the charts!
(5)Casey L.
Great subs. Love the number 3. All at a great price
(5)Kurt S.
Firehouse Subs is a great sub joint. Right when you walk in, you are greeted with about 5 'Hello, welcome to Firehouse', which is always nice. I get the Brisket sandwich every time I go, and let me tell you, it is the best brisket sandwich around; even better than some of the BBQ joins in the area. Firehouse's brisket is slow cooked for about 16 hours every day. And you can tell by the tenderness and flavor. AND they have about 30 hot sauces that you can try, ranging in heat from 1 to 10, 10 being freaking hot. I always try about 3 different hot sauces while I'm there. This is one the features of the place that I like the most, besides their food of course. I've been to Firehouse about a dozen times and will definitely be going back soon. Actually, I am craving some juicy, flavorful brisket right now. Looks like I know what I'm eating for dinner tonight!
(4)Todd J.
USDA Choice beef brisket smoked for 10+ hours.....need I say more?? So I ordered the bbq cheddar beef brisket sub. The brisket was to die for. Inside the restaraunt there are over a hundred different Hot sauces to choose from. My wife ordered the club on a sub and she was very impressed. We both agree that this is the best Sub shop in the area. Light years ahead of blimpie, Jimmy Johns, or any of the local overpriced sandwich shops. Firehouse prices are very reasonable considering the quality. They also have the Coke freestyle machine which is a plus.
(4)Matt M.
Finally got around to trying Firehouse - it's decent but I am not going to rush back anytime soon. I tried the Smokehouse brisket cheddar and the New York steamer. The smokehouse brisket and cheddar is just your basic thinly sliced beef with bbq and cheese - not very impressive. The New York steamer with corned beef and pastrami was pretty good . Like I said these sandwiches are fine and definitely a cut above Pepperjax but nothing earth shattering here.
(3)Alyssa M.
I enjoy this place. The mest is fresh. The decor is cute. I first went to one in Gambrills, MD and had no clue that it was a franchise until I saw one here. I broke my neck (figuratively) to come to this location. Great!!! Yum!!!
(4)Windy R.
Very good! We had the firehouse club and it was very good, toasted just right with a great mustard. They were also really fast and friendly. Yummy and pleasant.
(5)Holly F.
Love the food the #6 is amaze-balls I can't believe we haven't been here before we will definitely return! Super easy to order, staff is awesome and friendly! Very reasonable prices and the food seriously amazing.
(5)Jason M.
Not much different than a Quiznos. The menu is a little on the small size, but the do have a huge selection of hot sauce. There really want anything wrong here, but there wasn't anything memorable either. Staff was awesome, very friendly. It was just so so for cleanliness. Be sure to "round up" your tab and the proceeds go towards a charitable cause.
(3)Lianna N.
This place is OK. To me they're all the same (not in taste but in my enthusiasm towards them). Subway..Quizno,..firehouse..JimmyJohns..etc. One thing that made this chain stand out to me was the personality of the staff members. I got greeted with a good amount of "hi and hellos" as I walked into the door. I saw staff members walking around asking people how they were doing. They also have a wall of over 30 sauces that you can add to your sandwich which makes this place a little more unique in the sea of sandwich fast food shops. Also, they had TVs on with the football games and the cool modern mix it soda machines.
(3)Don M.
LOVE Firehouse Subs. This is the first time I have been to this particular store. We arrived at 11:15am and it was already busy. So we had a little bit of a wait. The sandwiches came out in decent time and they were all delicious. Overall a pleasant experience.
(4)Paige T.
I'm one of those people who get the same sandwich every sandwich place I go to. At Firehouse, I can never decide which sandwich to get. All of them are delicious! I never have to worry about not liking a new sandwich. The Coca-Cola Freestyle is awesome too! So many drink choices. The first time at Firehouse will not be your last.
(5)